Privacy Policy
At Jolly and Joy, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide to us directly when you:
2. How We Use Your Information
We use the information we collect to:
3. Payment Information
All transactions on our site are processed through secure third-party payment gateways (e.g., Moneris BMO). We do not store your full payment card information.
4. Waiver Forms
To ensure the safety of all children in our care, a completed waiver form is required per child upon entry. The information collected in this form is used solely for safety and emergency purposes and is securely stored.
5. Cookies and Website Data
Our website may use cookies to improve functionality and user experience. These cookies help us understand how visitors interact with our site, but do not store any personal data.
6. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or loss. Access to sensitive data is restricted to authorized staff only.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To do so, please contact us at:
📧 info@jollyjoyclub.ca
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📍 Jolly and Joy Indoor Playground
1. Information We Collect
We collect information that you provide to us directly when you:
- Book tickets, parties, or workshops through our website
- Submit a waiver form for your child’s play or birthday attendance
- Contact us through our online form or by email
- Purchase items from our store or add-ons during bookings
- Your name and contact details
- Your child’s name, date of birth, and relevant health or allergy information
- Emergency contact information
- Payment and billing information (processed securely through Moneris BMO)
2. How We Use Your Information
We use the information we collect to:
- Confirm and manage your bookings
- Ensure the safety and supervision of your child during visits
- Contact you with important updates about your reservation
- Respond to your inquiries or customer service requests
- Improve our services and overall guest experience
3. Payment Information
All transactions on our site are processed through secure third-party payment gateways (e.g., Moneris BMO). We do not store your full payment card information.
4. Waiver Forms
To ensure the safety of all children in our care, a completed waiver form is required per child upon entry. The information collected in this form is used solely for safety and emergency purposes and is securely stored.
5. Cookies and Website Data
Our website may use cookies to improve functionality and user experience. These cookies help us understand how visitors interact with our site, but do not store any personal data.
6. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or loss. Access to sensitive data is restricted to authorized staff only.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To do so, please contact us at:
📧 info@jollyjoyclub.ca
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📍 Jolly and Joy Indoor Playground